Privacy Policy, Terms of Use & Professional Disclaimer

The Repair Room
Operated by Kalīde Coaching & Consulting LLC
Website: https://repairedrelating.com
Email: antoinette@kalidecoaching.com

Last Updated: 10/30/2026

Introduction

The Repair Room is operated by Kalīde Coaching & Consulting LLC, an Arizona-based business providing relationship coaching, educational programs, and resources designed to support relational awareness, communication, personal responsibility, and the development of practical relationship skills. We recognize that relationships involve deeply personal experiences. We take seriously our responsibility to communicate clearly about our services, protect information entrusted to us, and establish appropriate expectations for people who engage with our work.

This page contains our Privacy Policy, Terms of Use, and Professional Disclaimer. Additional written agreements may apply to private coaching, couples coaching, workshops, educational programs, recordings, and other services. In the event of a conflict between these Website Terms and a written client agreement executed by both the client and Kalīde Coaching & Consulting LLC, the executed agreement will prevail with respect to the services and matters it governs, as further explained in the Terms of Use.

The Privacy Policy describes our general information-handling practices and applicable privacy rights. Client agreements may establish additional confidentiality and information-handling arrangements but do not override mandatory privacy protections or other applicable legal requirements.

Using this website or submitting an inquiry does not, by itself, establish a professional coaching relationship.

PART I — PRIVACY POLICY

1. Who We Are

The Repair Room is operated by Kalīde Coaching & Consulting LLC, a business based in Arizona, United States.

For privacy questions or requests concerning your information, contact antoinette@kalidecoaching.com.

We may serve individuals in the United States and other countries, subject to applicable legal requirements and the suitability of our services.

2. Information We Collect

Depending on how you interact with The Repair Room, we may collect:

Contact and identifying information: Name, email address, telephone number, and information submitted through contact forms, inquiries, bookings, or registrations.
Transaction and scheduling information: Appointments, purchases, payment status, invoices, program registrations, and related business records.
Coaching information: Intake questionnaires, personal and relationship histories, session notes, exercises, correspondence, and other information voluntarily disclosed during the coaching process.
Recordings: Audio or video recordings of sessions when separately authorized by the participants involved.
Educational participation information: Course enrollments, workshop participation, learning activities, exercise submissions, and feedback where applicable.
Website and technical information: IP addresses, device and browser information, website interactions, traffic sources, cookies, and similar technical information collected through website functionality and analytics systems.

Information shared in relationship coaching may concern intimate or sensitive subjects, including relationship history, sexuality, emotional experiences, family circumstances, and interpersonal conflict. Please provide only information reasonably necessary for your inquiry or participation.

3. How We Use Information

We may use information to:

Respond to inquiries and communicate with prospective clients.
Schedule, administer, and provide coaching services.
Maintain appropriate intake, session, and client records.
Process purchases, payments, and registrations.
Deliver courses, workshops, and educational materials.
Provide appointment reminders and other service communications.
Send promotional communications to people who have appropriately opted in.
Evaluate website performance and improve our offerings.
Maintain business, financial, and compliance records.
Protect website security and address misuse.
Fulfill applicable legal obligations.

We do not use private coaching disclosures for public marketing, testimonials, or educational case examples without appropriate authorization.

4. Website and Technology Providers

Our website and primary business-management systems operate through Wix.

We use the following technologies:

Wix: Website hosting and functionality.
Wix Analytics: Website performance and visitor analytics.
Google Analytics: Website traffic and engagement analytics.
Wix Forms: Inquiries, intake, and form submissions.
Wix scheduling features: Appointments and booking information.
Wix Payments: Payment processing.
Wix Email Marketing: Marketing communications.
Wix video features: Hosting website and educational video content.
Wix client-management features: Contact details, records, and client administration.
Individual email: Direct communications with clients and prospective clients.

Live coaching sessions may be conducted through a video-conferencing service selected for the relevant offering. The specific service will be identified when scheduling. Authorized coaching recordings may be stored on a local computer or external storage device under our control rather than solely within Wix. We may use other service providers when reasonably necessary. Their processing of information may be governed by their own privacy policies and applicable contractual arrangements.

5. Confidentiality of Coaching Information

We recognize that coaching participants may disclose deeply personal information. We endeavor to protect coaching information through appropriate confidentiality practices, access restrictions, and reasonable security measures. However, coaching confidentiality is not automatically equivalent to psychotherapist-patient privilege or other protections that may apply to licensed mental health treatment. Information may be disclosed when required by applicable law, valid legal process, or another legally recognized obligation or exception. Specific confidentiality expectations, limitations, and procedures will be addressed in the applicable coaching agreement and informed-consent process.

6. Couples and Multi-Participant Confidentiality

Couples coaching creates particular confidentiality considerations because information disclosed by one participant may affect the shared coaching relationship. The Repair Room uses a conditional confidentiality approach involving professional discretion. We do not promise absolute secrecy regarding information privately disclosed by one participant, nor do we automatically disclose every private communication to the other participant. Information shared individually may be relevant to the shared coaching process. Its handling will depend on the circumstances, the agreements established with participants, and applicable safety and legal considerations. We may encourage a participant to disclose relevant information directly when doing so is appropriate. Before beginning couples or multi-participant coaching, participants will receive additional information addressing individual communications, separate sessions, confidentiality expectations, disclosures relevant to the shared work, and circumstances in which coaching may need to be modified or discontinued. These arrangements will be documented in a separate coaching agreement or couples-coaching addendum.

7. Session Recordings

Some coaching sessions may be recorded for professional training, consultation, or evaluation, including requirements associated with certifications. Recording is not a condition of receiving ordinary coaching services unless expressly disclosed for a particular offering. Before a session is recorded, we will seek separate, informed authorization from each participant whose voice or image will be captured. Authorized recordings are stored on a local computer or external storage device under our control. Recordings made for training or evaluation will not be used for public promotion, social media, or general educational distribution without separate authorization. Recording consent is distinct from general coaching consent.

8. Email Communications and Marketing

We use Wix Email Marketing and individual email communications to deliver information about our services, educational programs, events, and resources. We may collect email addresses through newsletter subscriptions, website forms, inquiries, bookings, registrations, and purchases.

Communications Related to Your Purchases and Registrations

When you book a service, register for a course or workshop, purchase an educational product, or enroll in a program, you understand that we may communicate with you by email regarding that specific offering. These communications may include purchase confirmations, access instructions, scheduling information, reminders, course lessons, exercises, educational resources, program announcements, changes to the offering, and other information reasonably related to delivering or administering the service or program you selected. Some educational offerings may include a series of emails as part of the learning experience. Where applicable, this will be described in the offering or registration information.

You may request to stop receiving optional program communications at any time. However, certain administrative or transactional messages may remain necessary to fulfill your purchase, administer your enrollment, or communicate important changes. Opting out of essential program-delivery emails may affect your ability to participate fully in an email-based offering.

General Marketing Communications

Registering for or purchasing one offering does not automatically subscribe you to The Repair Room's general marketing mailing list. We use a separate, unchecked opt-in box or an affirmative subscription form for general promotional communications, such as newsletters, announcements of unrelated offerings, and other marketing content. We send promotional communications in accordance with applicable law, including obtaining affirmative consent where required. You may unsubscribe from general marketing communications at any time using the unsubscribe link provided in those messages or by contacting us at antoinette@kalidecoaching.com. Unsubscribing from general marketing does not automatically cancel an existing purchase, registration, or coaching relationship, and does not prevent us from sending communications reasonably necessary to fulfill those arrangements.

We do not sell confidential coaching information to advertisers.

9. Cookies and Analytics

Our website uses Wix website functionality, Wix Analytics, and Google Analytics. These systems may use cookies or similar technologies to support website operations, measure traffic, understand visitor interactions, and improve the website. Some cookies are necessary for website functionality. Others may support analytics or additional purposes depending on the configuration of the website. Visitors may manage certain cookies through their browser settings. Disabling cookies may affect some website features. Where applicable law requires consent for nonessential cookies or similar technologies, we will provide appropriate notice and consent controls before enabling those technologies. We do not intentionally transmit private coaching intake responses, session notes, or other confidential coaching disclosures to advertising or analytics platforms for targeted advertising.

10. Advertising and Tracking Technologies

The Repair Room may use website analytics and may introduce advertising-related technologies as its marketing activities evolve. Additional advertising pixels, remarketing systems, or other targeted-advertising tools will be reviewed before implementation. Where necessary, we will update this policy and provide applicable notices, consent choices, or opt-out mechanisms. Sensitive coaching information will not knowingly be used to build advertising audiences or for behavioral advertising.

11. Payments and Financial Information

Payments may be processed through Wix Payments and its associated payment-processing services. We may retain transaction details necessary to administer purchases, provide receipts, maintain financial records, and address payment-related issues. Complete payment-card information is generally handled by the applicable payment processor rather than being intentionally collected or stored by The Repair Room in ordinary client records. Payment processing is subject to the applicable provider's terms and privacy practices.

12. Information Sharing

We may share information with service providers when reasonably necessary to operate the website, deliver services, process payments, or maintain business records. We may also disclose information:

When required by applicable law or valid legal process.
To protect legal rights or address credible security or safety concerns, where permitted by law.
To professional advisers under appropriate confidentiality arrangements.
In connection with a legitimate business restructuring, transfer, or similar transaction, subject to applicable legal obligations.

We do not publish private client information or identifiable coaching experiences without appropriate authorization. We do not sell coaching records or personal relationship histories.

13. Information Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. These may include platform access controls, account security, restricted access to client records, and appropriate handling of sensitive communications and recordings. Locally stored recordings are subject to access restrictions and reasonable safeguards appropriate to their sensitive nature. However, no electronic communication, website, cloud platform, computer, or storage device is completely immune from security risks. Ordinary email may not be suitable for highly sensitive information. We may recommend a more appropriate communication method when warranted. If a security incident occurs, we will assess applicable notification and response obligations.

14. Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, consistent with applicable legal obligations and legitimate business needs. Our general retention approach is:

Routine website inquiries: Retained for the period reasonably necessary to respond and conduct appropriate follow-up, unless an ongoing business relationship or legal reason warrants longer retention.
Marketing subscription information: Retained while a subscription remains active and as necessary to document subscription preferences and compliance.
Financial and transaction records: Retained for applicable tax, accounting, and legal requirements.
Adult coaching records: Intake questionnaires, session notes, substantive correspondence, and related coaching records are generally retained for seven years after the last substantive client interaction, unless applicable law, a legal hold, or another legitimate requirement warrants a different period.
Session recordings: Retained only for the specific authorized purpose and period disclosed in the separate recording consent, unless a legal obligation requires otherwise.

When information is no longer needed, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable obligations and platform capabilities.

15. Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have rights concerning your personal information, potentially including the right to:

Request access to certain information.
Request correction of inaccurate information.
Request deletion, subject to applicable exceptions.
Withdraw consent for certain processing activities.
Object to or restrict certain uses.
Request portability of certain information.
Exercise applicable rights concerning targeted advertising or other processing activities.

To submit a request, contact antoinette@kalidecoaching.com. We may need to verify your identity and determine which legal requirements apply before responding. We will not deny legally protected privacy rights merely because a visitor or client lives outside Arizona.

16. International Visitors and Clients

The Repair Room is operated from the United States and may serve individuals located in other countries. Information submitted through the website or services may be processed or stored in the United States or other locations where our service providers operate. Privacy protections and legal requirements vary by jurisdiction. Where applicable law imposes additional obligations concerning personal-data processing, international transfers, consent, consumer rights, or professional services, those obligations may apply notwithstanding this policy. The availability of our website does not mean that every coaching or educational service is legally or practically available in every jurisdiction.

17. Children and Minors

Our general website and coaching offerings are intended for adults unless a specific program expressly states otherwise. We do not knowingly collect personal information directly from children under 13 through the website without appropriate authorization. If you believe a child has submitted personal information improperly, please contact us. Any future offering specifically designed for minors will require separate review of consent, privacy, and professional-scope requirements.

18. Third-Party Links

Our website may link to external websites, publications, organizations, or resources. We do not control the privacy or security practices of those third parties and encourage visitors to review their applicable policies.

19. Changes to the Privacy Policy

We may revise this policy as our services, technology, or legal obligations change. Updates will be posted with a revised date. Where required, we will provide additional notice or obtain appropriate consent for material changes.

PART II — TERMS OF USE

20. Acceptance of Terms

These Terms govern access to and use of the website at repairedrelating.com and its general informational and educational content. By using the website, you agree to comply with the applicable Terms. Additional terms may apply to coaching services, paid programs, workshops, courses, downloadable resources, and other offerings. Where a separate written client agreement executed by both the client and Kalīde Coaching & Consulting LLC conflicts with these Website Terms, the executed agreement will prevail with respect to the services and matters it governs.

21. Relationship Between Website Terms and Client Agreements

The Repair Room is operated by Kalīde Coaching & Consulting LLC. These Website Terms establish general conditions governing use of our website, educational materials, and services. Clients may enter into separate written agreements with Kalīde Coaching & Consulting LLC governing coaching services, educational programs, private intensives, or other offerings. In the event of any conflict or inconsistency between these Website Terms and a written agreement executed by both the client and Kalīde Coaching & Consulting LLC, the executed agreement shall prevail with respect to the services and matters it governs. The Website Terms will continue to apply to matters not addressed by the executed agreement, to the extent applicable. Nothing in this provision limits rights or obligations that cannot lawfully be modified or waived by contract.

22. Our Services and Offerings

The Repair Room provides or may develop:

Individual relationship coaching.
Couples and multi-participant relationship coaching.
Private intensives and structured coaching packages.
Workshops, webinars, and group educational experiences.
Self-guided programs and online courses.
Downloadable guides, worksheets, exercises, and other learning resources.
Articles, videos, audio materials, and other educational content.

Descriptions, pricing, duration, participation requirements, and included materials may vary by offering.

23. Coaching Services

Coaching is a collaborative process intended to support awareness, learning, practical skill development, and intentional action. Coaching may include direct feedback, guided reflection, educational instruction, relational exercises, behavioral practice, and accountability. A coaching relationship is established through an appropriate agreement and consent process, not simply by browsing the website, submitting an inquiry, or purchasing general educational materials. Specific expectations regarding participation, confidentiality, scheduling, fees, and termination will be addressed in the applicable coaching agreement.

24. Educational Materials and Programs

Website content, articles, courses, workshops, videos, exercises, and other educational resources are intended to support learning and reflection. Educational materials may present established research, professional frameworks, theoretical interpretations, and practical strategies. They are not necessarily individualized to your circumstances. Accessing educational content does not establish a private coaching relationship and does not constitute psychotherapy, diagnosis, or individualized healthcare, legal, or financial advice. You are responsible for evaluating the suitability of educational exercises and information for your circumstances, including any relevant safety considerations.

25. Eligibility and Suitability

Our general services are intended for adults unless expressly stated otherwise.

We may decline, modify, pause, or discontinue an offering when we reasonably determine that it is inappropriate for a participant's circumstances, beyond the intended scope of the service, or inconsistent with safety or professional obligations. Any financial consequences of cancellation or discontinuation will be determined under the applicable agreement and law.

We do not guarantee acceptance into a particular coaching service or program.

26. Purchases and Payments

Some offerings are free, while others require payment. Before purchasing a paid offering, you will be provided with information about its price, included services or materials, and applicable purchase conditions.

Payments may be processed through Wix Payments. You agree to provide accurate billing information and authorize charges associated with purchases you knowingly make. Taxes or other charges may apply depending on the offering and relevant jurisdiction.

27. Scheduling, Cancellations, and Rescheduling

Cancellation and rescheduling requirements may differ depending on the nature of the offering. Private coaching sessions, coaching packages, intensives, workshops, and educational programs may have separate scheduling and cancellation policies. The applicable policy will be disclosed before booking or purchase.

No universal cancellation-notice period is established by these general Website Terms. Late cancellations, missed appointments, and no-shows will be addressed according to the terms applicable to the specific service.

28. Refunds

Refund eligibility may vary among coaching sessions, prepaid packages, live educational programs, and digital products. Any nonrefundable fees, deadlines, eligibility conditions, or exceptions will be disclosed before purchase or enrollment. We do not impose a blanket no-refund policy through these general Website Terms. Nothing in an offering-specific policy will eliminate consumer rights or remedies that cannot lawfully be waived.

29. Digital Products and Account Access

Certain educational offerings may provide access to downloadable materials, online learning environments, recorded content, or other digital resources. Access may be provided through Wix or another identified platform. When an account is required, you are responsible for maintaining the confidentiality of your login credentials and promptly reporting suspected unauthorized access.

Unless otherwise stated, a purchase grants a limited, nonexclusive, nontransferable license to use the materials for personal educational purposes. Purchasing access does not transfer ownership of the underlying content or intellectual property.

30. Intellectual Property

Original materials developed by The Repair Room or Kalīde Coaching & Consulting LLC may include proprietary frameworks, educational content, worksheets, curricula, written materials, graphics, recordings, and instructional resources. Such materials are protected by applicable intellectual-property law. Unless expressly authorized, you may not reproduce, resell, distribute, publish, publicly display, or commercially adapt proprietary materials beyond what applicable law permits. Materials provided to coaching clients are intended for the authorized participants' personal use unless a separate license provides otherwise.

References to Relational Life Therapy, other professional models, publications, and third-party materials do not imply that The Repair Room owns those methods or their associated intellectual property.

31. Client Information and Submitted Materials

Private information submitted through coaching inquiries, intake forms, client exercises, or sessions does not become our intellectual property merely because it is submitted. We do not acquire unrestricted rights to publish, reproduce, or commercially exploit a client's personal relationship history or confidential communications. The handling of such information is governed by the Privacy Policy, applicable coaching agreements, and specific consent arrangements.

32. Testimonials and Reviews

We may invite feedback from participants concerning their experiences with coaching or educational offerings. Providing feedback does not automatically authorize public identification or disclosure of private coaching information. We will obtain appropriate authorization before using identifiable client experiences, recordings, photographs, or personal stories for marketing or public education. Testimonials will be presented in a manner intended to avoid misleading representations about typical outcomes, professional qualifications, or the nature of our services. Any material incentives or connections associated with endorsements will be disclosed where required.

33. Acceptable Website Use

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to website accounts, records, or systems.
Interfere with website security or functionality.
Distribute malicious code.
Impersonate another person.
Infringe intellectual-property or privacy rights.
Share paid access credentials or proprietary content without authorization.
Use public website features to threaten, harass, or disclose another person's private information unlawfully.

We may take reasonable steps to address misuse or protect the website and its users.

34. Group Programs and Participant Privacy

Some educational offerings may involve group participation, discussion, or shared exercises. Participants are expected to respect the privacy of others. Unless expressly authorized, participants may not record group sessions, distribute private discussion content, or publicly identify another participant's personal disclosures. Although we may establish participation guidelines, we cannot guarantee that every participant will maintain confidentiality. Additional group participation terms may apply.

35. Third-Party Resources and Affiliations

The website may reference external books, research, publications, organizations, methods, and resources. Such references do not necessarily indicate endorsement, sponsorship, partnership, or affiliation. Use of RLT-informed approaches does not automatically imply that Terry Real or the Relational Life Institute sponsors or endorses The Repair Room. Professional credentials, completed training, and training in progress will be represented separately and accurately.

36. Website Availability and Accuracy

We endeavor to maintain accurate, useful, and current website information. However, educational content may be incomplete, require interpretation, or become outdated. We may correct errors, revise materials, or update future offerings. We do not guarantee uninterrupted availability of every website feature, digital resource, or third-party platform. Any obligations associated with a specific paid purchase remain subject to the applicable purchase agreement and law.

37. Limitation of Liability

To the extent permitted by applicable law, The Repair Room and Kalīde Coaching & Consulting LLC are not responsible for losses arising solely from unreasonable reliance on general educational content as a substitute for individualized professional guidance. Nothing in these Terms excludes liability that cannot legally be excluded, including responsibility for conduct or obligations for which applicable law does not permit a disclaimer. These Terms do not remove our obligation to provide contracted services consistent with applicable law and our professional commitments.

38. Governing Law and Dispute Resolution

These Website Terms are intended to be governed by the laws of Arizona, United States, except where mandatory laws or consumer protections of another jurisdiction apply. We encourage individuals to contact us to seek a reasonable resolution of concerns.

39. Changes to the Terms

We may revise these Terms as our services, educational offerings, and legal requirements evolve. Updated Terms will be posted with a revised date. Material changes affecting existing purchases or signed coaching agreements will be handled according to those agreements and applicable law.

PART III — PROFESSIONAL DISCLAIMER

40. Nature of Our Work

The Repair Room provides relationship coaching and educational services. Our approach may integrate Relational Life Therapy (RLT)-informed concepts with perspectives from relationship science, psychology, cultural anthropology, sociology, human sexuality, and other disciplines concerned with human behavior and relationships. These sources of knowledge do not all carry the same evidentiary status. Our educational materials may distinguish among established research, professional models, theoretical interpretations, emerging hypotheses, and practical applications. The Repair Room's services are intended to support relational understanding, skill development, personal responsibility, and intentional behavior.

41. Coaching Is Not Psychotherapy

The Repair Room does not provide psychotherapy, psychiatric treatment, psychological diagnosis, or licensed mental health services. Our practitioner does not act as a licensed mental health professional when providing relationship coaching. Coaching and educational services are not substitutes for appropriate medical, psychological, psychiatric, or other licensed professional care. The use of concepts associated with psychology or therapeutic approaches does not transform the coaching relationship into licensed clinical treatment. Where appropriate, we may recommend consultation with a qualified mental health professional or another specialized provider.

42. Our Coaching Approach

The Repair Room's approach may be direct, active, educational, and challenging. Coaching may involve examining relational patterns, habitual protective responses, communication, accountability, and the consequences of behavior. Participants may be invited to engage in reflective exercises, practice new relational skills, consider uncomfortable feedback, and experiment with different responses. Participants retain the right to question interpretations, express disagreement, decline exercises, and make their own decisions. Directness and compassionate confrontation are not intended to justify humiliation, coercion, or disregard for personal safety.

43. No Guarantee of Outcomes

Coaching and educational resources are designed to support learning, awareness, and the development of relational capabilities. We do not guarantee any particular personal, relational, or behavioral outcome. Results may vary according to individual circumstances, relationship history, participation, opportunities for practice, the decisions of other people, and factors outside any one person's control. Increased awareness or improved relational skills do not guarantee reconciliation, relationship preservation, increased intimacy, or changes in another person's behavior. In some circumstances, greater clarity may lead an individual to establish different limits, reconsider a relationship, or decide to end it. Relationship outcomes are influenced by the choices and circumstances of multiple people and cannot be controlled by one participant alone.

44. Testimonials, Examples, and Educational Illustrations

Testimonials and participant feedback reflect individual experiences or perspectives. They are not guarantees that other participants will achieve comparable outcomes. Testimonials may not represent typical results. Any material incentive, compensation, or other relevant connection associated with an endorsement will be disclosed where required. Examples, scenarios, and demonstrations are provided to illustrate concepts or possible applications. They should not be interpreted as promises that similar approaches will produce identical results in another relationship. We will not knowingly present testimonials or examples in a misleading manner.

45. Safety, Coercion, and Abuse

Relationship coaching is not appropriate for every circumstance. Situations involving coercive control, intimidation, threats, ongoing abuse, significant safety concerns, or certain mental health conditions may require specialized assessment, safety planning, or professional intervention. Coaching should not be used to pressure someone to remain in an unsafe relationship or to treat abuse as merely a mutual communication problem. We may recommend individual services, licensed mental health care, domestic violence resources, legal assistance, or another appropriate professional resource. We may decline, pause, modify, or discontinue coaching when the format is unsuitable or safety concerns warrant another approach.

46. Crisis and Emergency Situations

The Repair Room does not provide emergency response, crisis intervention, or continuous monitoring. If you or someone else is in immediate danger, contact local emergency services. In the United States, call 911 for emergencies. For suicide or mental health crisis support in the United States, call or text 988. For domestic violence concerns, seek assistance from an appropriate specialized service using a safe communication method. Do not rely on website forms, ordinary email, or scheduled coaching sessions for emergency assistance.

47. Confidentiality and Legal Privilege

We endeavor to treat coaching information with appropriate confidentiality and care. However, coaching communications do not automatically receive the same legal privileges or protections as communications with licensed mental health professionals. Confidentiality may also be affected by legal disclosure requirements, third-party technology, multi-participant arrangements, and the specific agreements governing services. The applicable coaching agreement and informed-consent documents will explain these expectations and limitations.

48. Credentials, Training, and Affiliations

Professional credentials and training will be described accurately. Completed qualifications will be distinguished from certifications or training programs still in progress. The use of RLT-informed concepts does not itself establish licensure, completion of RLT certification, or endorsement by Terry Real or the Relational Life Institute. References to other professional frameworks or organizations likewise do not imply affiliation unless expressly stated.

49. Educational Content Is Not Individualized Advice

Website articles, videos, courses, workshops, downloadable resources, and other educational materials provide general information and learning opportunities. They do not constitute individualized psychological, medical, legal, or financial advice. Strategies that are useful in one circumstance may be unsuitable or unsafe in another. Individuals should seek qualified professional assistance when their circumstances warrant it.

50. Personal Responsibility and Professional Accountability

Participants remain responsible for their own decisions, behavior, and participation in their relationships. Coaching and education may support the development of new perspectives and skills, but they cannot compel another person to change or guarantee a particular response. This acknowledgment does not eliminate The Repair Room's own professional, contractual, or legal responsibilities.

PART IV — ADDITIONAL AGREEMENTS AND CONTACT

51. Additional Agreements and Informed Consent

This page establishes general website disclosures, Terms of Use, and professional disclaimers. It does not replace separate agreements or informed-consent documents applicable to individualized coaching or particular educational offerings. Depending on the service, participants may be required to execute additional agreements addressing:

Coaching scope and expectations.
Participation and informed consent.
Fees, cancellations, and refunds.
Confidentiality and communications.
Couples or multi-participant coaching arrangements.
Session recordings and training evaluation.
Workshop and group participation.
Digital-product access and licensing.
Referral, discontinuation, and termination procedures.

Any written client agreement executed by both the client and Kalīde Coaching & Consulting LLC shall control over conflicting provisions of these Website Terms concerning the services and matters governed by that agreement. Separate recording consents and other authorizations will apply according to their stated scope and purpose. The Privacy Policy will continue to describe our general information-handling practices. Applicable privacy rights, statutory obligations, and other legal protections remain in effect regardless of the terms of a client agreement.